So the government bankrolled e-learning project which was said to be ‘doomed to succeed’ has been sold to a private equity firm for 40 million quid!
Trimming it down for sale has moved support from local centres to central call centres. Distance support can be very good and indeed some learners choose the anonymity that this provides. However, it has not all been rosy. This was a bold idea worthy of having a long and happy future – ignoring the quality of support